Global Guide Holidays – Refund and Cancellation Policy

Booking Cancellations

If you cancel your confirmed booking, cancellation charges will apply as follows:

  • Cancellations made more than 45 days prior to departure: Full refund minus a processing fee of Rs. 1500 per person
  • Cancellations made 45-31 days prior to departure: 25% of tour price will be charged
  • Cancellations made 30-15 days prior to departure: 50% of tour price will be charged
  • Cancellations made 15-7 days prior to departure: 75% of tour price will be charged
  • Cancellations made within 7 days of departure: 100% of tour price will be charged

Name change and tour postponement is considered as cancellation and the above cancellation policy will apply.

Refunds

Refunds due will be made within 15 working days of the cancellation. Refunds are not applicable for no shows.

Cancellation by Us

We reserve the right to cancel your booking due to insufficient numbers or other unforeseen circumstances. In such cases, we will refund the full amount paid by you without any deductions. Refunds will be made within 15 working days of cancellation.

Force Majeure

We shall not be liable for any failure or delay in performance of our obligations due to events beyond our reasonable control including, but not limited to, acts of God, explosions, floods, forceful wind, fire or accident, war or threat of war, civil disorder, epidemics, acts of government etc. In such cases, we reserve the right to cancel bookings and refund payments without any deductions.

Disputes

Any disputes arising in relation to bookings made with us shall be dealt with under Indian law. Efforts will be made to resolve issues amicably, failing which the matter shall be escalated to an arbitration process.

Changes to Bookings

If you wish to make changes to your confirmed tour, amendment fees may apply. Please contact us for details regarding specific bookings.

By making a booking with us, you agree to adhere to the cancellation, refund and booking change policies mentioned above.